Shipping Policy
Thank you for shopping at Ventarix. Please review our shipping policy below to understand how and when your order will be delivered.
Order Processing Time
- Orders are processed within 1–2 business days after order confirmation.
- Processing begins only after the order is confirmed.
- You will receive a confirmation message once your order is ready for dispatch.
Shipping Time
- Shipping takes 2 to 5 business days from the date of order confirmation.
- Delivery times may vary depending on your location and external factors such as courier operations or public holidays.
Shipping Fees
- Shipping fees are not fixed and are determined at the time of order confirmation.
- The delivery cost depends on your location and the courier service used.
- You will be informed of the final shipping fee before your order is dispatched.
Delivery Area
Shipping Within Egypt
- We currently deliver within Egypt only.
- Delivery timelines may vary slightly based on the destination governorate.
International Shipping
- At this time, international shipping is not available.
- We will announce updates once international shipping becomes available.
Delivery Attempts
- Our courier will attempt delivery up to three (3) times.
- If delivery is unsuccessful after multiple attempts, the order may be canceled or returned.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 24 hours of delivery and provide clear photos of the issue.
We will assess the case and arrange a replacement or refund in accordance with our Refund & Exchange Policy.
Contact Us
For any shipping-related inquiries, please contact us at:
